Terms and Conditions

1. Introductory provisions


1.1. Business Terms and Conditions of Stivali Romitelli with its registered office at Malá Trávnická 1, 75002 Přerov (hereinafter referred to as the "Seller") govern the rights and obligations of the parties arising out of a Purchase Contract (hereinafter referred to as the "Purchase Contract") concluded between the Seller and any other natural or legal person way.


1.2. Kristýna Koutná and Anna Palkevyč, hereinafter referred to as contractors, are natural persons with registered office Malá Trávnická 1, 75002 Přerov, ICO ....., are doing business on the basis of trade certificates. The contact details of the suppliers for contact with customers are email: info@stivaliromitelli.cz, tel .: +420731457794; +420608601272 and the addresses upon which it is possible to send the returned goods or claim: Anna Palkevyč, Osmek 481/9, 75002 Přerov and Kristýna Koutná, Malá Trávnická 1, 77502 Přerov. Stivali Romitelli has no store in the Czech Republic, Slovakia, or Poland.


2. Order of goods and conclusion of the purchase contract


2.1. The customer can order the goods and validly conclude the purchase contract electronically by email, by phone, at a personal meeting or at a sales outfit. Pricelists for all products offered are provided by the supplier on request and are available at the same price and at the same prices as on sales events. The price shown for each item is final and includes VAT based on the rate of the item. Prices may change slightly over the course of the year, depending on the current euro exchange rate. For almost every product, two prices are always published, the lower price being the product of a standard size corresponding to the size tables and the higher price being made for a custom-made product, a tailor-made product. All pricelists are in CZK, EUR and PLN. Suppliers can not guarantee the immediate availability of all items of goods. If there is a situation that the goods are not in stock at the moment, the customer will be informed about the order status and possible delivery times. When sending the order to the address provided by the customer, the customer will be informed about the mode of transport and the shipping cost. The order becomes obligatory upon payment of the advance invoice issued by the contractor for half of the total amount. In case the customer decides to withdraw from the order after payment of the advance invoice and after sending the order from the suppliers to the producer, the paid advance payment will not be returned to the customer. Minors may conclude a sales contract only to the extent of their eligibility in accordance with § 9 o.z. The legal representatives are responsible for damages incurred by the seller through minors' actions pursuant to Section 422 of the Act.


2.2. The contractual relationship between the seller and the buyer arises from sending the order to the seller or acknowledging receipt of the order from the seller.


2.3. The buyer agrees to use remote means of communication when entering into a purchase contract. Costs incurred by the buyer when using distance means of communication in connection with the conclusion of the purchase contract (costs of internet connection, telephone call costs) are borne by the buyer himself.


3. Cancel the order


3.1. An order may be canceled either by the customer or by the supplier. Cancellation of the order must be made by phone or email so that the other party is clearly informed of the action. The buyer can cancel the order at any time before paying the advance invoice and before commencing production of the ordered product. In the event that the buyer fails to pay the advance invoice until the due date, the order is automatically deemed canceled and the seller will not be sent to production. The Seller may cancel or reject the order in exceptional cases, for example, in the event of repeated customer bad business morals, in the case of gross and aggressive customer behavior, or in the case of false or meaningless data for dispatch or communication.


4. Inability to perform, change in price


4.1. The seller may withdraw from the contract if the ordered order becomes impossible because the ordered goods are no longer manufactured or delivered to the seller or are unavailable for a long time, not on the part of the seller. If the aforementioned impossibility to perform only part of the ordered service is concerned, the seller may cancel only that part of the order. The seller may cancel the order and withdraw from the contract if there is a significant change in the purchase price for which the buyer obtains from the suppliers of the goods when the change was not known to the seller at the time of the order confirmation. Seller is obliged to inform the Buyer immediately before withdrawing from the Price Change Contract and, if the Buyer has already paid the advance invoice, the buyer will return the full amount to the Buyer by cash or bank transfer, subject to a common agreement.

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